Research on Fuzzy Comprehensive Evaluation of Mobile Reading Service Quality in University Libraries,based on the perspective of user perception, the author set the important index elements and hierarchical structure of the mobile reading service quality of university libraries through the qualitative research method of grounded theory,used the analytic hierarchy process to determine the weights of indicators at all levels,and used the fuzzy comprehensive evaluation method to quantitatively evaluate the service quality. Finally, taking the Hunan City University Library as an example, the paper...
